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See bottom note if turned off for non pay
6/17/21 we just received an emergency locate from Inland Power for a mainline repair. I am not aware if this will effect our system or not just letting you know about it.
6/14/21
If you are moving … end of quarter etc.
If you are just moving with in the system call and we can do a transfer.
If you are moving out of the system please remember to return your modem. If you have not paid for June come in and we will accept the modem and prorate your bill… if you come in tomorrow and you normally pay $100 it would only be $50.
If you have already paid June’s bill then please include a forwarding address and you can drop the modem off in the drop box out front and we will send you a check. The drop box is available 24/7 so you don’t need to come inside.
If you moved and forgot to drop off the Modem then please mail it back to Davis Communications Inc P.O. Box 117 Cheney, WA 99004.
Best of luck to all the Graduates.
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We are expecting random outages in the City of Cheney and Medical Lake because you are getting new power poles. If our equipment is effected it will take from 30 min up to 1 hour if they have issues. We had a lot of nasty storms since Labor day and any Pole who’s time has come needs to be replaced so it will hopefully stand up to many more high wind storms. We appreciate all the hard work these utility workers are doing and we accept that our customers maybe inconvenienced for a hour here and there but in the long run we hope this leads to a stronger infrastructure for both communities.
We are also prepping to split 3 last nodes but I don’t know a date for those yet… (one down 2 to go).
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If you are moving and your account is current you can just turn in your equipment in the drop box out front 24/7 (it is towards the middle of the building in front) and we will turn off and close your account. If you owe please try to come into the office to pay final amount and drop off equipment. OR call and pay with credit or debit between 9 am and 5pm and have modem dropped off .
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If you are turned off for nonpay and you pay on line please call and leave a message I check messages first thing in the morning and I might not get to checking the “who paid” over night list until lunch time. Especially on a Monday mornings. 509-624-7129
Providing Service to Cheney, Four Lakes and Medical Lake
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Davis Communications, Inc. is a local, family-owned and operated business. We have been offering friendly and knowledgeable service to the entire area since 1980.
Cable, Internet, & Phone Services in Cheney, WA.
The Cheney, Four Lakes and Medical Lake
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The Cheney, Four Lakes and Medical Lake
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“Great staff, nice communication. I was a first time client and they explained everything in simple, straightforward terms. Easy installation, and reactive response to any issues that could come up.”
Brandon Van Wart
TROUBLE SHOOTING:
Davis Communications, Inc. is a local, family-owned and operated business. We have been offering friendly and knowledgeable service to the entire area since 1980.
Step 1
Unplug router for 5 minutes. (If your internet drops at the exact same time daily, check your modem. It may have been set to do this automatically daily or every so many hours.)
Step 2
If it has been more than a month since you did a factory reset on your router, then Google the maker on how to do a factory reset. If you are using more than 50 G a day in bandwidth, we suggest doing a factory reset more often.
Step 3
The faster speeds may be too fast for your router. Some routers can only handle 100M or less.
Step 4
If you are buffering when streaming TV: Netflix has put out the suggestion to go into your account and drop down to standard def or a lower HD to save on bandwidth. (It’s unclear if this works on other streaming systems, but this explains why some people can stream Netflix on 10 M.)
Step 5
If you are trying to work from home, watch TV, and someone is gaming, you need to prioritize work and homework and save online games for after work hours (or upgrade your speeds).
Step 6
Speed checks only work directly wired to the modem. Routers will only provide the speed your device needs, even if it is the only one online.
Step 7
Unfortunately, routers do not last forever if you are buying a new one, we recommend a smart router. There are Mesh Routers out there that really help those with larger homes. (I like mine… I bought it at Costco)
Step 8
Please make sure your connections are snug from wall to modem both the coax and the electric. It is possible they get bumped and they come loose.
Still Having Trouble?
Davis
Here for You
Davis Communications, inc
1920 4th Street
Cheney, WA
99004
Contact Info
questions@daviscomm.net
509-624-7129
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