1/19/22  TV customers.  The DVR equipment has been repaired.  Your DVR should stop hunting and should have a guide again.  If you are still having issues please call so we can try to get it figured out.

I know one of my DVR’s is still messed up and I may just have to get a new one but I will wait and see how many of you are still having issues so I don’t take one you might need.  We have credited back the cost of the DVR on your next bill since you essentally could only watch TV for the last few days.

1/17/22

DO NOT UNPLUG YOUR DVR!!!!  IF YOU UNPLUG IT OR TURN IT OFF YOU WILL LOOSE ACCESS TO YOUR RECORDED SHOWS.  We have ordered the part to repair the issue the DVR’s are having.  Due to Martin Luther King Jr holiday the ETA is in question.  It was ordered to be overnighted but…

1/17/22 this message is important to those of you who pay online.

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12/15/21 this is a cut and past of the letter coming in the January 2022 bill.

Davis Communications Inc.

1920 Fourth Street, Cheney, WA 99004                 second insert                                           January 1, 2022

Serving Cheney and Medical Lake since 1980                                                               (509) 624-7129

Dear Customers,

We have some upcoming changes in February 2022:

The cost of Cable TV will be going up $13.20.  Primary Plus will now be $76.48.  ESPN Classic (20/316) and NBC Sports(321) are no longer available to us.  We are working on adding the Olympic channel (316 SD/321 HD).

Phone customers will have two new Washington State Taxes $0.95/line and the national suicide prevention hotline (988) tax of $0.40/ line.

We have made the decision to reinstate the late fee of $15 (plus tax). To avoid late fees the bill must be current by the second to the last business day of the month.  We will no longer offer Triple Play.  Those who have it are now grandfathered until packages are changed or account is closed.

GOOD NEWS we will be carrying our introductory 1GIG package for $99.95 until further notice.  Feel free to go to our website daviscomm.net or call (509) 624-7129 or (509)235-5144 for more information.

All of us here at Davis Communications Inc.

are wishing you an Entertaining and Happy New Year.

________________________________________________________________

1920 Fourth Street, Cheney, WA 99004                 First insert                                            December 1, 2021

Serving Cheney and Medical Lake since 1980                                                          (509) 624-7129

Dear Customers,

We have some upcoming changes in February 2022:

The cost of Cable TV will be going up $13.20.  Primary Plus will now be $76.48.

Phone customers will have a new Washington State Tax of $0.95.  Additionally, if it has not been repealed, then there will be a suicide prevention hotline tax of $0.40.

We have made the decision to reinstate the late fee of $15. To avoid late fees the bill must be current by the second to the last business day of the month.

We will no longer offer Triple Play.  Those who have it are now grandfathered until packages are changed or account is closed.

GOOD NEWS we will be carrying our introductory 1GIG package for $99.95 until further notice.  Feel free to go to our website daviscomm.net or call (509) 624-7129 or (509)235-5144 for further details.

All of us here at Davis Communications Inc.

are wishing you an Entertaining and Happy Holidays.

_____________________________________________________________

November 1, 2021

YES we have up to 1GIG download speed.

Why is it introductory?

1.  When we just upped the then 100 M customers to 250M we discovered there was equipment out there that couldn’t handle the 250M they where limited to 100M so instead of messing up your life if your equipment (your modem, computer, gaming system or laptop to name a few) can not handle 1GIG download (it would rebel or run weird or I don’t know… but it was enough of an issue before that we didn’t dare do it again) and force people to either drop their speed or get new equipment; we are letting you come to us to change.

2.  We want to offer up to 100 M up load speed but we are not sure 100% of the system is getting it so this is a work in process still and so can’t just change the whole system at once.

Why now?  We actually started this process before Amazon but the demands of that project on our budget and time put it off 18 months.  When we ordered the parts we needed for the end of the transition we where told they were back ordered for 6 to 8 weeks.  OK… then Covid happened and the weeks turned into months.  We also jumped on ordering the 3.1 DOCSIS modems we need and they are still back ordered but we luckily have about 300 so we can start moving you to a GIG but we may have to say sorry we are out of modems if we don’t get the back ordered modems soon.  We also had issues with the company that provisions the modems… We have had 3.1 modems for about 3 years now and it took until last week for them to finally make them run as 3.1 instead of 3.0.  (you might have noticed the lights changed)

Again the goal but may not be the reality yet is up to 1 GIG down and 100M up.

Once this is good for everyone we will start looking at fiber to the home.  That is how we will be able to offer 1G/1G.  It has been way too expensive for customers up to this point but the equipment when available has come down significantly in price and we know there are a few homes out there already wired for fiber so …. soon.

As to the other question as to when will we leave the current boundaries we have on our business:

There are no current plans to expand the system.

We are still trying to be the best we can be with the area we currently serve.

We do not qualify for the EBBP discount/funding and we will not qualify for the ACP that it changes to next month.  CenturyLInk / LUMEN  has lifeline pricing and they can work with you.