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4/21/21 Node 9 between N 6th and N 9th is still being worked on but hopefully any more down times will only be for 5 to 15 min.
Thursday and Friday TV channels will come and go as we do some repairs and change out some equipment. Some of the repairs may effect internet as well. I am sorry I don’t have definitive timing.
We are changing UPC’s and serviceing the generators they have been though alot this spring.
INLAND POWER has notified us that they will be turning the power off from 3 am to 5pm this will effect our headend. Not your homes and we are in the middle of working on generators so from there I don’t know what to tell you.
We are expecting random outages in the City of Cheney and Medical Lake (Avista put in 13 locates for next week 4/26/21) are getting new power poles. If our equipment is effected it will take from 30 min up to 1 hour if they have issues. We had a lot of nasty storms since Labor day and any Pole who’s time has come needs to be replaced so it will hopefully stand up to many more high wind storms. We appriciate all the hard work these utility workers are doing and we accept that our customers maybe inconvienced for a hour here and there but in the long run we hope this leads to a stronger infrustructure for both communities.
We are also preping to split 3 last nodes but I don’t know a date for those yet… I am guessing since the company usually comes on Wednesdays (one down 2 to go).
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TV customers will be getting new channel cards in the mail. I will include a note in the bills so you will remember to look for it but I am hoping you will not throw them away as we are not mailing them with the bill this time. On page 14 for 24 so if you have not got them yet we are still working on it,
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If you are moving home since EWU apparetnly will not go live until Fall, and your account is current you can just turn in your equipment in the drop box out front 24/7 (it is towards the middle of the building in front) and we will turn off and close your account. If you owe please try to come into the office between 3pm and 5 pm to pay final amount and drop off equipment. OR call and pay with credit or debit today before 5pm and have modem dropped off .
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If you are turned off for nonpay and you pay on line please call and leave a message I check messages first thing in the morning and I might not get to checking the “who paid” over night list until lunch time. Especially on a Monday mornings. 509-624-7129
Providing Service to Cheney, Four Lakes and Medical Lake
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Davis Communications, Inc. is a local, family-owned and operated business. We have been offering friendly and knowledgeable service to the entire area since 1980.
Cable, Internet, & Phone Services in Cheney, WA.
The Cheney, Four Lakes and Medical Lake
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The Cheney, Four Lakes and Medical Lake
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“Great staff, nice communication. I was a first time client and they explained everything in simple, straightforward terms. Easy installation, and reactive response to any issues that could come up.”
Brandon Van Wart
TROUBLE SHOOTING:
Davis Communications, Inc. is a local, family-owned and operated business. We have been offering friendly and knowledgeable service to the entire area since 1980.
Step 1
Unplug router for 5 minutes. (If your internet drops at the exact same time daily, check your modem. It may have been set to do this automatically daily or every so many hours.)
Step 2
If it has been more than a month since you did a factory reset on your router, then Google the maker on how to do a factory reset. If you are using more than 50 G a day in bandwidth, we suggest doing a factory reset more often.
Step 3
The faster speeds may be too fast for your router. Some routers can only handle 100M or less.
Step 4
If you are buffering when streaming TV: Netflix has put out the suggestion to go into your account and drop down to standard def or a lower HD to save on bandwidth. (It’s unclear if this works on other streaming systems, but this explains why some people can stream Netflix on 10 M.)
Step 5
If you are trying to work from home, watch TV, and someone is gaming, you need to prioritize work and homework and save online games for after work hours (or upgrade your speeds).
Step 6
Speed checks only work directly wired to the modem. Routers will only provide the speed your device needs, even if it is the only one online.
Step 7
Unfortunately, routers do not last forever if you are buying a new one, we recommend a smart router. There are Mesh Routers out there that really help those with larger homes. (I like mine… I bought it at Costco)
Step 8
Please make sure your connections are snug from wall to modem both the coax and the electric. It is possible they get bumped and they come loose.
Still Having Trouble?
Davis
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Davis Communications, inc
1920 4th Street
Cheney, WA
99004
Contact Info
questions@daviscomm.net
509-624-7129
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