A SMALL BUSINESS HERE TO SERVE YOU!
Don’t Want To Deal With The Headache That Is BIG Business.
Come To Your Locally Owned And Operated Internet And Cable Company for over 40 years!
!!! ATTENTION !!!
OUTAGES & INFO
TUESDAY AND POSSIBLY LEADING INTO WEDNESDAY MORNING APRIL 15TH-16TH FROM 10:00PM-12:00AM IN FOURLAKES, WE WILL BE HAVING A PLANNED OUTAGE FOR SYSTEM MAINTENANCE/UPGRADE.
WEDNESDAY APRIL 16TH AND THURSDAY APRIL 17TH FROM 1:00AM-3:00AM WILL BE HAVING A PLANNED OUTAGE AS WE ARE UPGRADING OUR SYSTEM.
AFTER UPDATE/UPGRADES OUTAGES ARE OVER, IF YOUR INTERNET ISNT WORKING, PLEASE TRY UNPLUGGING THE POWER TO YOUR MODEM AND ROUTER FOR 4 MINUTES. THEN ALLOW 30 MINUTES FOR THE DEVICES TO RECONNECT TO THE SERVICE.
WE ARE SORRY FOR THE INCONVENIENCE.
CALL OUR OFFICE AT 509-235-5144 IF YOU ARE HAVE ANY QUESTIONS, CONCERNS AND ISSUES. PLEASE LEAVE A MESSAGE WITH OUR ANSWERING SERVICE.
INTERNET ISSUES PLEASE CALL OUR 24/7 TECH SUPPORT LINE AT 1-877-381-6522.
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CUSTOMERS IN MEDICAL LAKE, WA:
We are upgrading the infrastructure to fiber in the Fox Hollow/Fox Ridge area. There may be minor outages due to the update. But please call us if you have any concerns, or if your service has been out for more then 2 hours. We will try to update customers with a time frame if possible.
WE WILL DO OUR BEST TO BE AS FAST AS WE CAN TO GET SERVICE RESTORED.
WE ARE SORRY FOR ANY INCONVENIENCE THIS MAY CAUSE.
Please call us if you have any questions or concerns.
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WE ARE LOOKING TO HIRE A CUSTOMER SERVICE POSITION.
IF INTERESTED PLEASE BRING IN A RESUME TO OUR LOCAL OFFICE OR YOU CAN EMAIL US AT QUESTIONS@DAVISCOMM.NET.
FAST, RELIABLE, CONVENIENT
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Plans start at $31.14/mo includes tax
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FAQ
It’s Ok To Have Questions.
Everything you need to know about the product and billing. Can’t find the answer you’re looking for?
Are there any hidden taxes or fees to your package rates?
No, what we advertise is the exact price you will see on your bill.
Can I see your Broadband Fact chart?
Yes, here is the link to our charts for each internet package available.
To receive Cable T.V., will I have to attach a satellite to my home?
No, our cable service runs through the coax line to a tap outside your home. We don’t attach a dish.
Can I get any speeds that you offer to my address?
Yes, if we are able to activate your address, then you are able to receive any of our internet speed packages.
When is my bill due?
All bills are due on the 25th of the month, and we won’t add a late fee till the last working day of that month.
Can I use my own modem or modem router combo?
Yes, most models work on our system, but you will need to contact our office to activate the device.
Where do I return equipment?
Equipment can be returned to our office. You can bring it in when we are open M-F, 9 am-5 pm. We also have a drop box located on the front of the building to return equipment after hours. If you can’t return it to our office, you can mail it back to us at P.O. Box 117 Cheney, WA 99004.
What identification and information do I need to sign up for services?
A driver’s Licence or State ID, a phone number, and the address to which you would like to activate services.
Is there a fee for paying online?
No, we don’t charge a fee for paying online.
Will I get a bill in the mail?
Yes, unless you signed up for email billing, you should receive a paper bill within the first week of the month.
Contact Us
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